Periodic Percolations

Putting what matters "in the center"
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Putting what matters "in the center"

I’ve been fortunate to have an interesting career. It’s taken me to some unexpected places, and I’ve learned a lot about ways we can show up along the way. Early on, I learned a lesson that has stayed with me: what we center in our work is critical. It’s critical in how we experience our work. Perhaps more important, it’s critical in how we encounter each other.

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The Great Transaction
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The Great Transaction

Why would people put coffee down as their #1 priority over, say, increased autonomy or mastery? My take is this: it's what is at the center of the relationship between the director and their employees. A better way to say this might be that it's what is at the center of a relationship between an an organization and its employees[1]. Here's another frame: there is a story that we are living in about what it means to be in relationship with our superiors, or the organization we work for. One way to look at that story: we are in a transactional relationship.

When we are in a transaction mindset, we are always in a negotiation. If I give you a coffee maker, will you do your jobs just a little better? Will you give a higher score on the survey next time? That's the deal that the director was making. 

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